1. Reservation Conclusion
1.1 The customer who would like to rent a car should make a reservation after confirming car type, rental 1.2 fee, rental period, driver requirement and so on.
1.3 The customer must notify the company at least 24 hours before the pick-up time if the customer modifies the reservation.
2. Rental Agreement Conclusion
2.1 A conclusion of rental agreement is based on a rental contract paper.
2.2 The company is allowed to deny a conclusion of rental agreement by following reasons;
- The customer does not have a valid driver license in South Korea.
- The customer refuses to provide valid documents for identification.
- The customer is addicted by alcohol or drug.
- A driver is not specified.
- The customer has unpaid records regarding rental fees, traffic fines and so on.
- There are issues as a matter equivalent to the above reasons.
3. Replacement of Vehicle
3.1 The company may replace the vehicle as an equivalent car model to the customer.
3.2 The company provide a replaced vehicle as same price if the price of the replaced vehicle is higher than that of reserved one.
3.3 The customer is able to deny receiving the replaced vehicle. In this case, all the paid amount will be refunded to the customer.
4.1 Basically, all the fees must be paid before the customer collect a vehicle.
4.2 The customer has a responsibility to pay extra fees if the customer request extra items.
4.3 The customer has a responsibility to pay extension fees for an overuse when the customer drop-off the vehicle.
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