Privacy Policy

Etourism co., ltd (‘Etourism’, ‘Etour’’we’, ‘us’, ‘our’) is committed to protecting and respecting your personal data privacy and complying with data protection principles and provisions under the Personal Data (Privacy) Ordinance (the ‘Ordinance’).
We may collect, process, use and disclose your information when you use this website (this ‘Website’) and the services offered by Etourism through this Website (the ‘Services’). ‘You’ and ‘your’ when used in this Privacy Policy includes any person who accesses this Website or use the Services.
This Privacy Policy sets out the basis and terms upon which Etourism collects, processes, uses and/or discloses your information that is obtained from you when you access this Website and/or use the Services. Such information may include personal information relating to or linked to a specific individual such as name, residential address, telephone number and email address (‘Personal Information’).
Please read this Privacy Policy carefully. By visiting this Website, you are consenting to the collection, processing, usage and disclosure of your Personal Information as set out in this Privacy Policy.

 

Scope of Terms

Etourism reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice, and your continued access of this Website or use of the Services signifies your acceptance of the updated, amended or modified Privacy Policy. If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise using this Website and the Services.
Accordingly, please visit this page if you wish to access and view the current version of this Privacy Policy.

 

Collection of Information

We may collect Personal Information about you that you provide to us while using this Website and information about how you use this Website including when you open your user account (‘User Account’), visit this Website or make reservations for any intended Services or using the Services.

1) Opening Your User Account
When you open with us a User Account or amend any information of your User Account, we may collect your Personal Information, such as your name, email address, username, password and telephone number.

2) Making Reservations for the Services or Using the Services.

(a) When you visit this Website, make reservations for any intended Services or use the Services, we may collect and process certain information (which may contain your Personal Information or may contain non-personally identifiable information but nevertheless linked to your Personal Information) including but not limited to those set out below: Copies of correspondence (whether by e-mail, instant or personal messaging or otherwise) between you and us.

(b) Details of your usage of this Website (including traffic data, location data and length of user sessions).

(c) Feedback on and responses to surveys conducted by Etourism relating to the Services which may be published, circulated or distributed by Etourism.

(d) Information automatically collected and stored in our server by using or accessing to this Website (including the log-in name and password for your User Account, your computers Internet Protocol (IP) address, browser type, browser information, pages visited, previous or subsequent sites visited).

 

Storage of Information

The Personal Information and other data we collect from you may be transferred to, processed, and stored in our servers.
Etourism will use reasonable endeavors to maintain appropriate physical, electronic and organizational procedures to ensure that you’re Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorized access or unauthorized alteration, disclosure or destruction of data.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Etourism does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent Etourism has fulfilled its obligations under no circumstances shall Etourism be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorized access to or use of your Personal Information.
All payment transactions carried out our chosen third-party provider of payment processing services (PayPal) will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not to share your password with any third party.

 

Usage of Information

Etourism will not sell or rent your Personal Information to third parties.
Etourism will use Personal Information and other data collected through this Website or when making purchases for the Services to create your User Account, to provide you with the Services, to continually improve this Website and the Services, and to contact you in relation to the Services.
The purpose of using your Personal Information or such other data is to achieve faster purchase requests, better customer support and timely notice of new Services and special offers.

 

Disclosure of Information

We may from time to time share and disclose your Personal Information and other data to third parties, some of whom may be located outside your home country. The circumstances under which such sharing and disclosure will take place may include without limitation, the following:

1) To successfully complete your reservations or otherwise implement our Terms of Use.

2) If you are a visitor, to the relevant Operator in connection with a Services which you have made reservations for or intend to make reservations for.

3) If you are an Operator, to any visitor in connection with the Services you are offering.

4) To our third party service providers (including Google Analytics) which we engage for the performance of certain services on our behalf, such as web hosting services, data analysis, marketing, market research, and to otherwise provide you with customer service.

5) If and to the extent required by any applicable law, order of court or requests by any governmental authority to make such disclosure.

6) To our advisors, agencies or other parties concerned in order to protect the rights and property of Etourism.

7) In any other case, to any third parties with your prior written consent.

There may be links present on this Website which could result in you leaving this Websites and/or being taken to other third party websites. You should note that any Personal Information that you provide to these third party websites are not subject to this Privacy Policy, and Etourism is not liable for any losses, damages, costs or expenses which you may suffer or incur in connection with you providing or making available Personal Information or other data to such third party websites.

 

Data Access and Correction

You may access and correct your Personal Information through this Website or make your data access or correction request by sending your request by email at management@koreaetour.com. When handling a data access or correction request, we have the right to check the identity of the requester to ensure that he/she is the person entitled to make the data access or correction request. A data protection log book is maintained as required under the Ordinance.

 

Enquiries

If you have any questions about this Privacy Policy, please contact us by email at management@koreaetour.com.

 

 

Last updated on June 13th, 2018

Chapter 1. General Terms

Article 1. Purpose

The purpose of these Terms and Conditions of Etourism co., ltd Electronic Financial Transactions is to set forth relationship between the Company and Users about Electronic Financial Transaction, with respect to the user’s use of Paypal provided through internet website (https://koreaetour.com/ hereinafter “Website”) operated by Etourism co., ltd (“Company”).

Article 2. Definitions

The following terms used in this Terms and Conditions shall have the following meanings.

1. “Electronic Financial Transaction” or “EFT” shall mean any transaction where the Company provides electronic financial service through electronic devices, which is used by the Users in an automated manner without personally facing or directly communicating with employees of the Company.

2. “Electronic Payment Transaction” or “EPT” means an electronic financial transaction where a person who makes a payment (“Payor”) allows the Company to use electronic payment method and transfer the payment to a person who receives the payment (“Payee”).

3. “Electronic Device” means a device used in electronically transmitting or processing electronic financial transaction information, including without limitation, automatic cash dispenser, automatic teller machine, payment terminal, computer, telephone or other devices which electronically transmits or processes information.

4. “Access Media” refers means or information used for Transaction Instruction in EFT or ensuring veracity and accuracy of transaction details, and set forth in Article 2 Item 10 of the Electronic Financial Transaction Act, including electronic cards or equivalent electronic data (including credit card information), certificate under Digital Signature Act, user number registered with financial institutions or electronic financial businesses, User’s bio information or passwords required for use of such means or information.

5. “User Number” means any combination of numbers and characters selected by User and approved by the Company for the purpose of identifying such User and using the Service.

6. “Password” means any combination of numbers and characters selected by a User and approved by the Company for the purpose of identifying such User and protecting user information.

7. “Transaction Instruction” means User’s instruction to a financial institution or an electronic financial company to process EFT in accordance with an EFT agreement.

8. “Error” means any case where EFT was not made in accordance with User’s Transaction Instruction or an ETF agreement without intentional or negligent act of User.

9. Unless otherwise defined in this Article or other Articles of this Terms and Conditions, all terms shall be governed by relevant laws such as Electronic Financial Transaction Act.

Article 3. Presentation of and Amendment to Terms and Conditions

1. The Company shall post this Terms and Conditions to the site before the User makes EFT so that the User can check material parts of this Terms and Conditions.

2. The Company, upon the User’s request, shall distribute (including transmission via email) a copy of this Terms and Condition to the User in the form of electronic document.

3. In the event the Company amends this Terms and Conditions, the Company shall notify Users by posting such amended Terms and Conditions, by no later than one month prior to effective date thereof, on the screen where financial transaction information is entered and on the Company’s website.

Article 4. Company’s Liability

1. The Company shall be liable for any damages or losses incurred to the User arising from accidents caused by falsification or forgery of Access Media (only if the Company is the issuer, user or administrator of the Access Media) or in the course of electronically transmitting or processing execution of agreement or Transaction Instruction.

2. Notwithstanding the preceding Section above, the Company shall not be responsible for damages or losses to the User in any of the following cases:

A. Damages or losses were incurred to the User due to forgery or falsification of Access Media of which the Company is not the issuer.

B. The User lends, granted to any third parties use of, or offered for the purpose of transfer or provision as security, Access Media, or he/she disclosed or neglected his Access Media even though he/she knew or should have known that a third party may make EFTs by using the User’s Access Media without authorization.

C. Notwithstanding the User’s Transaction Instruction, the Company shall not be responsible for any delay or failure to process EFT Service in the event of a force majeure event such as natural disasters, blackouts, fire, network interference or other events beyond control of the Company; provided that the Company notified the User of the reason for such delay or failure (including notification to the User by financial institution or payment medium issuer or online distributors)

3. In the event the Company temporarily suspends EFT Service for maintenance or replacement of information and communications equipments or facilities, it shall notify Users of such interruption period and reasons therefor in advance on its website.

Article 5. Dispute Resolution and Mediation

1. A User may request dispute resolution such as damage claims, raise opinions and complaints related to EFTs to the person in charge and the dispute resolution manager specified in the bottom of main page of the Company’s website.

2. In the event the User has applied for such dispute resolution to the Company, the Company shall notify the User of the results of its investigation or resolution of the dispute within fifteen (15) days.

3. If the User objects to the result of the Company’s dispute resolution, he or she may apply for dispute mediation to either the Financial Disputes Mediation Committee of the Financial Supervisory Service under Article 51 of the Act on Establishment of Financial Services Commission or the Consumer Dispute Settlement Commission of the Korea Consumer Agency under Article 31 Paragraph 1 of the Framework Act on Consumers, in connection with use of the Company’s EFT Service

Article 6. (The Company’s Duty of Security)

In furtherance of ensuring security and reliability for EFTs, the Company complies with standards set forth by Financial Supervisory Commission in relation to IT and electronic financial business such as human resources, facilities, Electronic Devices for electronic transmission or processing.

Article 7. (Rules Other than Terms and Conditions)

Any matters not set forth herein (including definition of terms) shall be governed by consumer protection-related laws, such as Electronic Financial Transaction Act, Act on Consumer Protection in Electronic Commerce, Etc., E-Commerce Act, and Specialized Credit Financial Business Act, and separate terms and conditions.

Article 8. Jurisdiction

Any dispute between the Company and Users shall be submitted to applicable jurisdiction pursuant to the Civil Procedure Act.

Chapter 2. Paypal

Article 9. Definition

“PayPal” is an electronic commerce (e-commerce) company that facilitates payments between parties through online funds transfers. PayPal allows customers to establish an account on its website, which is connected to a user’s credit card or checking account.

Article 10. Security

1. The Company use PayPal to provide the highest level of security for payments processed through this website. PayPal ensures user’s security by encrypting the connection when transmitting banking information on the network, and by safeguarding user’s financial data throughout the ordering and payment process.

2. If the security department suspects fraud, the Company has the right to cancel the transaction for security reasons. In most cases, users will be notified of authorization or fraud issues, before users complete the check-out process.

3. Orders from the website may be paid using credit card, debit card, or PayPal. Users’ credit card data is only sent securely to PayPal and is not seen by the Company. For details of PayPal security see www.paypal.com/security.

Article 11. Refund

The Company shall refund according to Paypal refund system to users who accords with the Company’s cancellation policy. The money should be back to user’s PayPal balance or on user’s credit card. Temporary hold: If user’s refund status is “held,” it means the transaction was refunded before it has cleared user’s bank. This process takes 3 to 5 business days to complete, and the refund will be credited to user’s balance once the process is completed.
Supplementary Provisions

Chapter 1. (Effective date)
This agreement shall go into effect on June 13, 2018.

Chapter 2. (Effective date)
This agreement shall go into effect on June 13, 2018.